We often get requests to do estimates over the phone, but that may not be in your best interest. Why not?
Sometimes people want an estimate over the phone without us seeing the vehicle. Can it be done? Yes. Has it been done? On rare occasion. But why is it not in your best interest to do it that way?
Being able to actually see the vehicle will allow us to not only asses the visual damage, but our professionals are able to determine if there is further, unseen damage, or the full ramifications of what the repair will entail.
For example, you call in and say that you want a price on a head gasket because the engine is running hot. Without seeing your vehicle, we can only assume you need a head gasket. However, you may only need a thermostat. Or you have a leaking hose and coolant has been slowly leaking. Those are not things we can ascertain from a phone call.
That's just one example, but it can apply to most instances. Estimates are free and only take a short amount of time to do. Help us to give you a better estimate by calling and schedule a time to bring in your vehicle.